Infinity and Olsent branded TPS and Orange Round Electrical Cables

Recall Details

The ACCC has issued a consolidated voluntary recall notice relating to Infinity and Olsent branded TPS and Orange Round electrical cables supplied by Infinity Cable Co Pty Ltd. You can read the ACCC's consolidated voluntary recall notice here.

The cables were sold in Australia by more than 140 suppliers and wholesalers, including Masters Home Improvement stores and John Danks & Son stores (supplied to 'Home Timber and Hardware', 'Thrifty Link Hardware' and 'Plants Plus' stores as well as a few independent hardware stores).

The cables were sold between March 2012 and October 2013 in Masters stores in New South Wales, Queensland, Victoria, South Australia, Western Australia and the Australian Capital Territory.

The cables were sold between July and October 2013 in John Danks & Son in New South Wales, Victoria, South Australia, Tasmania and Western Australia.

Masters and John Danks & Son stores withdrew the cables from sale in October 2013.

Customers who believe they have purchased the affected cable from Masters or John Danks & Son should return any unused or removed cable to their nearest store with their proof of purchase for a refund.

Any customer who suspects they have the affected cable purchased from Masters or John Danks & Son installed in their premises should contact their electrician to confirm if the affected cable was installed in their premise. If this is the case, they should register their details through the Masters and John Danks & Son Infinity Cable Consumer Hotline 1300 236 787 and we will be in contact with you about next steps.

Customers should not attempt to inspect or remove installed cables.

Masters and John Danks & Son are committed to carrying out the recall and remedial actions set out in the ACCC's consolidated voluntary recall notice.

Masters and John Danks & Son will continue to work closely with the ACCC and State and Territory electrical safety and building regulators on this issue.

The Masters and John Danks & Son Infinity Cable Consumer Hotline 1300 236 787