Protection Plans

A lot can happen to Your power tools, appliances and electrical products, and Our Protection Plan provides You with cover after Your Manufacturer Warranty expires.

What are the main features? Masters Protection Plans include:

replacement - If your purchase costs under $500 and suddenly stops functioning, there's no hassle. We simply replace it. Replacement - If your purchase costs under $500 and suddenly stops functioning, there's no hassle. We simply replace it.

surge protection - We have a safeguard in place for when your product suffers greatly from electrical interference. Surge Protection - We have a safeguard in place for when your product suffers greatly from electrical interference.

21 day repair guarantee - It's a promise we always keep. We'll have your product back in your hands within 21 days, or we'll replace it. 21 Day Repair Guarantee - It's a promise we always keep. We'll have your product back in your hands within 21 days, or we'll replace it.

wear and tear - All products can be affected by wear and tear. But don't worry, you're covered. Wear and Tear - All products can be affected by wear and tear. But don't worry, you're covered.

no lemon guarantee - If you're unlucky enough to have two separate repairs and a third occurs, relax. We'll simply replace it. No Lemon Guarantee - If you're unlucky enough to have two separate repairs and a third occurs, relax. We'll simply replace it.

fully transferable - This is a real bonus. You can increase the value of your gift or sale by transferring your cover to the new owner. Fully Transferable - This is a real bonus. You can increase the value of your gift or sale by transferring your cover to the new owner.

Food Spoilage - Here's a fresh take. If your fridge or freezer loses it's cool, we'll replace all your food. Food Spoilage - Here's a fresh idea. If your fridge or freezer loses its cool, we'll replace all your food.

Laundry Care - If your clothes are messed up by the washing machine, we'll cover the cleaning. Laundry Care - If your clothes are messed up by the washing machine, we'll cover the cleaning.

Technical Assistance - If you need help we're here to answer any techy questions or puzzles you need solved. Technical Assistance - If you need help we're here to answer any techy questions or puzzles you need solved.

Freight and Service Call Fees - If your equipment is too heavy or you live too far away from our services centres, we'll cover frieght and service calls during the claims process.  Freight and Service Call Fees - If your equipment is too heavy or you live too far away from our service centres, we'll cover freight and service calls during the claims process.

Making a claim

  • Hotline: 1300 337 707
  • Email: masters@icfrith.com.au
  • Monday to Friday 8:30am to 7pm
  • Saturday 9am to 12pm EST (excluding public holidays)

View or Download the Masters Protection Plan FAQs